TO APPLY

E-mail your resume and cover letter to humanresources@viconference.com. If you are applying for a specific job posting, please include the Title in the email subject line.

Sales & Events Assistant

Following is the job posting to fill a Temporary Position due to a Maternity and Parental Leave. The term shall be from September 3, 2019 to November 30, 2019.
Job Title: Sales & Events Assistant
Rate of Pay: $21.69 / hour
Benefits: As per Collective Agreement
Posting Date: August 30, 2019
Closing Date: Until Filled
Term Start Date: September 3, 2019
Term End Date: November 30, 2019
Hours: 40 / week
Attached is the job description for the Sales & Events Assistant temporary position available at the Vancouver Island Conference Centre effective September 3, 2019.
Interested applicants should submit their application to Human Resources at VICC.
Title: Sales and Events Assistant
Under Direction of: General Manager
Summary:
Under the direction of the General Manager, or their designate, the Sales & Events Assistant will work directly with the Sales and the Events Departments in the booking and coordination of single day events as well as assisting with other meetings and events if and as required.
The chosen incumbent must be able to interact with both external customers, all levels of management of the Vancouver Island Conference Centre and all other related stakeholders with the utmost professionalism.
Qualifications:
• Minimum three (3) years’ experience in food & beverage and/or catering & banquet and/or conference & meetings services
• Post-secondary college degree or diploma in a related or relevant field an asset
• Excellent oral/written communication, interpersonal and organizational skills
• Strong customer service skills
• Works harmoniously and effectively with others as part of a team
• Sales and up-selling skills required
• Ability to produce quality and timely results in a fast-paced environment
• A thorough knowledge of Microsoft Office
• EBMS software knowledge an asset
• Exercises confidentiality and discretion
• Experience in working at a multi-use facility
Other Skills & Abilities:
• The selected individual must be able to interact with external customers, internal service providers, all levels of management of the Vancouver Island Conference Centre and all other related stakeholders with the utmost professionalism.
Job Functions:
• Preparing client contracts, cost summaries & security deposits on single day events
• Assisting Sales & Events with inquiries from both internal and external clients in a timely professional manner according to conference centre protocol
• Manage function space in accordance with rooms and sales requirements
• Show banquet facilities to prospective clients
• Execution of event files for single day events including meetings with clients, menu planning, creating event orders, creating meeting floor plans in a timely manner within established timeframes and within VICC standards and guidelines
• Perform and assist with client file turnover for both Sales and Events
• Coordinate with departments to ensure client requirements are met or exceeded
• Ensures accuracy for event orders and floor plans
• Coordinates effective strategies to resolve client service issues
• Work with the accounting department for file turnovers, invoicing, receipts of payments, post-event customer satisfaction surveys and results
• Complete File Closures
• Responsible for accomplishing assigned activities by the Events and the Sales Departments
• Prepare and attend weekly BEO meetings
• Cover Reception desk duties for lunches and absences
• Establish and maintain cooperative working relationships with those contacted in the course of work – staff, contractors and facility users
• Work effectively in a service oriented environment subject to frequently changing priorities
• Regular work day shall consist of eight hours (8) consecutively between 8:00 a.m. and 5:00 p.m. Monday to Friday with a lunch period of thirty (30) unpaid minutes. Changes to the regular workday can be made upon mutual agreement between the Employer and the Union
• Perform other duties as assigned in the Sales and the Events Departments
Compensation:
• $21.69 per hour plus current benefit package

TO APPLY

E-mail your resume and cover letter to humanresources@viconference.com. If you are applying for a specific job posting, please include the Title in the email subject line.